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Group Services: Technology Consulting
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Course Details

Course Outline for Siebel

SL 101:Siebel

We offer trainings in horizontal and industry-vertical Siebel applications (v 7.7/7.8/8.0 only). We offer following training curriculums:

CRM 101 : Siebel Foundation Course

Designed for technical students preparing for Siebel implementation and support project. Covers Installation, Configuration, Data Imports and Business Process Automation.

CRM 102 : Business Analysts Foundation Course

Designed for Business Analysts preparing for Siebel Implementation and Support project. This course develops Technical and Functional knowledge needed by Business Analysts to understand business requirements and transfer them into detail technical specifications to be used by developers to implement Siebel applications

CRM 103 : Siebel Consulting Course

Designed to provide participants with theoretical, hands-on and practical training of Siebel Applications. The course applies Siebel Roadmap methodologies on business case to prepare participants into Siebel consultant.

CRM 104 : Siebel Integration with other applications

Teach participants about various integration strategies to integrate Siebel application with other applications. Covers EAI and integration approach, Application Service Interface (ASI) including SOA and Web Services.

CRM 105 : End-User Training courses in various applications of Siebel

Designed for users of Siebel application (such as call center). It covers basic Siebel application handling and functionalities enabling users to use Siebel application effectively.

CRM 101 : Siebel Foundation Course

Goal:

The foundation course is designed for developers (technical) who are involved in initial deployment of Siebel Application. The program provides details on Siebel Architecture, Functionality, Data Model and Configuration, and also covers related technologies required to implement Siebel projects.

Pre-requisites:

  • Strong development background in Java/VB, Database and related technologies
  • Familiarity with Application Development
  • Familiarity with Web-base and client/server applications

Audience:

IT professionals or B.Tech / MCA students etc.

Duration:

Two Weeks (10 Days)

Course Outline:

  • Siebel Essentials:Foundation, Technology, Architecture
  • System Administration : Server Management and Administration, Security, Access Control
  • Application Development : Object Definition, Siebel Tools, Data Model, Business Objects/Components, Understanding three-tier model, Configuration Process (Applet, Screens, Business Components and Fields, Pick List, LOV, MVG, Database Extension etc.)
  • Data Loads:Integration Strategies, EIM, Data Mapping, Enterprise Integration Manager
  • Business Process Automation: Event Model, State Model, Workflow, Assignment Manager
  • Deployment:Performance Considerations, Development Model, Siebel Remote

CRM 102 : Siebel Business Analysts Foundation Course

Goal:

The foundation course is designed for developers (technical) who are involved in initial deployment of Siebel Application. The program provides details on Siebel Architecture, Functionality, Data Model and Configuration, and also covers related technologies required to implement Siebel projects.

Pre-requisites:

  • Good analytical skills, preferably from prior projects.
  • Strong development background in Java/VB, Database and related technologies.
  • Familiarity with Application Development
  • Familiarity with Web-base and client/server applications

Audience:

IT professionals or B.Tech / MCA students etc.

Duration:

One Weeks (5 Days)

Course Outline:

  • Siebel Essentials:Foundation, Technology, Using Siebel eBusiness Application
  • Application:Global Deployment, Security, Access Control Mechanism
  • Application Customization:Object Definition, using Siebel Tools, UI, Data Modeling, Integration – Integration Strategies, EIM, Data Mapping
  • Business Process Automation:Basics of Workflow and Assignment Manager
  • Deployment:Performance Considerations apid Development Framework

CRM 103:Siebel Consulting Course

Goal:

The Siebel Consulting Course is comprehensive program designed to provide hands-on, procedural and simulated training. Participants learn the necessary task required for Implementation and Deployment of Siebel eBusiness Application. A business case study is conducted to prepare students for demonstrated Siebel Application Deployment.

Pre-requisites:

  • Good analytical skills, preferably from prior projects.
  • Strong development background in Java/VB, Database and related technologies
  • Familiarity with Application Development
  • Familiarity with Web-base and client/server applications

Audience:

IT professionals or B.Tech / MCA students etc.

Duration:

Three Weeks (15 Days)

Course Outline:

  • Siebel Essentials:Foundation, Technology, Architecture
  • Implementation Strategy:Roadmap methodology and mapping technical activities, Installation and Configuring Siebel application, Define Organization Structure etc.
  • System Administration:: Server Management and Administration, Security, Acceess Control
  • Application Development:: Object Definition, Siebel Tools, Data Model, Business Objects/Components, Understanding three-tier model, Configuration Process (Applet, Screens, Business Components and Fields, Pick List, LOV, MVG, Database Extension etc.), Business Services, Developing New Application, eScript (or VBScript)
  • Data Loads:Integration Strategies, EIM, Data Mapping, Enterprise Integration Manager
  • Business Process Automation:Business Automation using Event Model, State Model, Workflow, Assignment Manager
  • Deployment:Performance and Scalability Considerations, Development Model (working between Siebel Environments), Siebel Remote Deployment
  • Application Integration :Integration methodologies, Integration Objects, EAI, Web Services, SOA Objects

CRM 104: Siebel Application Integration Course

Goal:

The course is designed for Siebel Configurators and Business Analysts who are responsible to integrate Siebel with other applications. The program teaches Siebel Integration Technology (EAI, SOA, Web Services etc.) and integration considerations utilized during designing and developing integration.

Pre-requisites:

Siebel Foundation Course

Audience:

IT professionals or B.Tech / MCA students etc.

Duration:

One Weeks (5 Days)

Course Outline:

  • Integration Methodologies : Siebel Business Integration Process , Integration Deployment
  • Application Integration : EIM, Programmatic Interfaces, Integration Objects, EAI, UAN, Integration Adapters
  • Application Service Interface : Web Services, VBC, Business Services, SOA
  • Implementation Business Case

CRM 105: Siebel End User Course

Goal:

We also offer end-user trainings on all Siebel Applications. Such trainings are useful for aspirants going to work in an organization using Siebel Application. For e.g., an organization using Siebel Call Center.

Pre-requisites:

Computer usage and operations on Windows

Audience:

IT professionals or B.Tech / MCAstudents etc.

Duration:

Ranges between 2-5 days depending on Siebel Application being covered

Course Outline:

All Siebel Applications